refac
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name: Bug Report
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description: Create a detailed bug report to help us improve Open WebUI.
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description: Tell us what broke in Open WebUI.
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title: 'issue: '
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labels: ['bug', 'triage']
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body:
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@@ -8,35 +8,26 @@ body:
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value: |
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# Bug Report
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## Important Notes
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Use this for real, reproducible bugs. Include the affected workflow, the expected result, the actual result, and the details needed for someone else to reproduce it.
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- **Before submitting a bug report**: Please check the [Issues](https://github.com/open-webui/open-webui/issues) and [Discussions](https://github.com/open-webui/open-webui/discussions) sections to see if a similar issue has already been reported. If unsure, start a discussion first, as this helps us efficiently focus on improving the project. Duplicates may be closed without notice. **Please search for existing issues AND discussions. No matter open or closed.**
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Before submitting, search open and closed [Issues](https://github.com/open-webui/open-webui/issues) and [Discussions](https://github.com/open-webui/open-webui/discussions). The issue may already be reported or fixed on `dev`.
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- Check for opened, **but also for (recently) CLOSED issues** as the issue you are trying to report **might already have been fixed on the dev branch!**
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Please do not open a code pull request for this report unless a maintainer asks for one. Actionable reproduction details are the most useful next step.
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- **Respectful collaboration**: Open WebUI is a volunteer-driven project with a single maintainer and contributors who also have full-time jobs. Please be constructive and respectful in your communication.
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- **Contributing**: If you encounter an issue, consider submitting a pull request or forking the project. We prioritize preventing contributor burnout to maintain Open WebUI's quality.
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- **Bug Reproducibility**: If a bug cannot be reproduced using a `:main` or `:dev` Docker setup or with `pip install` on Python 3.11, community assistance may be required. In such cases, we will move it to the "[Issues](https://github.com/open-webui/open-webui/discussions/categories/issues)" Discussions section. Your help is appreciated!
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- **Scope**: If you want to report a SECURITY VULNERABILITY, then do so through our [GitHub security page](https://github.com/open-webui/open-webui/security).
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Security vulnerabilities must not be reported publicly. Use the [GitHub security page](https://github.com/open-webui/open-webui/security) instead.
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- type: checkboxes
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id: issue-check
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attributes:
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label: Check Existing Issues
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description: Confirm that you’ve checked for existing reports before submitting a new one.
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label: Before Submitting
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options:
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- label: I have searched for any existing and/or related issues.
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- label: I searched open and closed issues and discussions for an existing report.
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required: true
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- label: I have searched for any existing and/or related discussions.
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- label: I checked whether this is already fixed on the `dev` branch or latest source.
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required: true
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- label: I have also searched in the CLOSED issues AND CLOSED discussions and found no related items (your issue might already be addressed on the development branch!).
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- label: I am using the latest available version of Open WebUI for my install method.
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required: true
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- label: I have checked whether this issue is already fixed on the `dev` branch or in the latest source.
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required: true
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- label: I am using the latest version of Open WebUI.
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- label: This is not a security vulnerability.
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required: true
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- type: dropdown
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@@ -45,9 +36,9 @@ body:
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label: Installation Method
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description: How did you install Open WebUI?
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options:
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- Git Clone
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- Pip Install
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- Docker
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- Pip Install
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- Git Clone
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- Other
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validations:
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required: true
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@@ -56,67 +47,51 @@ body:
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id: open-webui-version
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attributes:
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label: Open WebUI Version
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description: Specify the version (e.g., v0.11.0)
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description: Specify the version, commit, or image tag.
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placeholder: v0.11.0, dev commit SHA, or Docker tag
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validations:
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required: true
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- type: input
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id: ollama-version
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attributes:
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label: Ollama Version (if applicable)
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description: Specify the version (e.g., v0.32.5, or v0.32.6-rc0)
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validations:
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required: false
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- type: input
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id: operating-system
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attributes:
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label: Operating System
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description: Specify the OS (e.g., Windows 11, macOS Tahoe, Ubuntu 26.04, Debian 13)
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description: Specify the OS and version.
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placeholder: Windows 11, macOS Tahoe, Ubuntu 26.04, Debian 13
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validations:
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required: true
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- type: input
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id: browser
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attributes:
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label: Browser (if applicable)
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description: Specify the browser/version (e.g., Chrome 151.0, Firefox 153.0.3)
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label: Browser
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description: If the bug appears in the browser, include browser and version.
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placeholder: Chrome 151.0, Firefox 153.0.3
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validations:
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required: false
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- type: checkboxes
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id: confirmation
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- type: input
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id: ollama-version
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attributes:
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label: Confirmation
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description: Ensure the following prerequisites have been met.
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options:
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- label: I have read and followed all instructions in `README.md`.
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required: true
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- label: I am using the latest version of **both** Open WebUI and Ollama.
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required: true
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- label: I have included the browser console logs.
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required: true
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- label: I have included the Docker container logs.
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required: true
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- label: I have **provided every relevant configuration, setting, and environment variable used in my setup.**
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required: true
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- label: I have clearly **listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup** (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
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required: true
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- label: |
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I have documented **step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation**. My steps:
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- Start with the initial platform/version/OS and dependencies used,
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- Specify exact install/launch/configure commands,
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- List URLs visited, user input (incl. example values/emails/passwords if needed),
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- Describe all options and toggles enabled or changed,
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- Include any files or environmental changes,
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- Identify the expected and actual result at each stage,
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- Ensure any reasonably skilled user can follow and hit the same issue.
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required: true
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label: Ollama Version
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description: Include this if Ollama is involved.
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placeholder: v0.32.5
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validations:
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required: false
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- type: textarea
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id: summary
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attributes:
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label: Summary
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description: What is wrong, in a few sentences?
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validations:
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required: true
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- type: textarea
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id: expected-behavior
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attributes:
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label: Expected Behavior
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description: Describe what should have happened.
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description: What should have happened?
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validations:
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required: true
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@@ -124,7 +99,7 @@ body:
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id: actual-behavior
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attributes:
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label: Actual Behavior
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description: Describe what actually happened.
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description: What actually happened?
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validations:
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required: true
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@@ -132,32 +107,21 @@ body:
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id: reproduction-steps
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attributes:
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label: Steps to Reproduce
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description: |
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Please provide a **very detailed, step-by-step guide** to reproduce the issue. Your instructions should be so clear and precise that anyone can follow them without guesswork. Include every relevant detail—settings, configuration options, exact commands used, values entered, and any prerequisites or environment variables.
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**If full reproduction steps and all relevant settings are not provided, your issue may not be addressed.**
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**If your steps to reproduction are incomplete, lacking detail or not reproducible, your issue can not be addressed.**
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description: Include the exact commands, settings, URLs, model/provider setup, and user actions needed to hit the bug.
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placeholder: |
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Example (include every detail):
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1. Start with a clean Ubuntu 26.04 install.
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2. Install Docker v29.7.1 and start the service.
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3. Clone the Open WebUI repo (git clone ...).
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4. Use the Docker Compose file without modifications.
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5. Open browser Chrome 151.0 in incognito mode.
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6. Go to http://localhost:8080 and log in with user "test@example.com".
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7. Set the language to "English" and theme to "Dark".
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8. Attempt to connect to Ollama at "http://localhost:11434".
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9. Observe that the error message "Connection refused" appears at the top right.
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Please list each step carefully and include all relevant configuration, settings, and options.
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1. Start Open WebUI with ...
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2. Configure ...
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3. Open ...
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4. Click ...
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5. See ...
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validations:
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required: true
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- type: textarea
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id: logs-screenshots
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attributes:
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label: Logs & Screenshots
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description: Include relevant logs, errors, or screenshots to help diagnose the issue.
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placeholder: 'Attach logs from the browser console, Docker logs, or error messages.'
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label: Logs, Screenshots, and Config
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description: Include relevant browser console logs, server/container logs, screenshots, and configuration. If something does not apply, say so.
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validations:
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required: true
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@@ -165,13 +129,6 @@ body:
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id: additional-info
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attributes:
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label: Additional Information
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description: Provide any extra details that may assist in understanding the issue.
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description: Anything else that might help us understand the report.
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validations:
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required: false
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- type: markdown
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attributes:
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value: |
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## Note
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**If the bug report is incomplete, does not follow instructions or is lacking details it may not be addressed.** Ensure that you've followed all the **README.md** and **troubleshooting.md** guidelines, and provide all necessary information for us to reproduce the issue.
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Thank you for contributing to Open WebUI!
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@@ -1,78 +1,71 @@
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name: Feature Request
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description: Suggest a new feature or improvement
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description: Describe what you would like Open WebUI to support.
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title: 'feat: '
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labels: ['triage']
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body:
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- type: markdown
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attributes:
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value: |
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## Before Submitting
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# Feature Request
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Please check **open AND closed** [Issues](https://github.com/open-webui/open-webui/issues) and [Discussions](https://github.com/open-webui/open-webui/discussions) for similar requests. If you find one, add your input there instead.
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Describe the requested behavior, the problem it solves, and any examples, mockups, screenshots, or workflows that clarify the request.
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### Scope Guidelines
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Search open and closed [Issues](https://github.com/open-webui/open-webui/issues) and [Discussions](https://github.com/open-webui/open-webui/discussions) before submitting. If the request needs broad product, UX, architecture, compatibility, or maintenance discussion, please start in [Discussions](https://github.com/open-webui/open-webui/discussions) so the community can weigh in.
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Feature requests that require significant implementation effort should be posted in the **Ideas** section of [Discussions](https://github.com/open-webui/open-webui/discussions) instead. We will move oversized feature requests to Discussions to keep the Issues tab focused on actionable items.
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Please do not open a code pull request for this request unless a maintainer asks for one. Clear product context is the most useful next step.
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If your request might impact the broader community, please open a Discussion first so others can weigh in on the design.
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### Be Respectful
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Open WebUI is a volunteer-driven project maintained by a small team. We value constructive, positive communication. Please be mindful of maintainers' time and energy.
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### Contributing
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If you encounter an issue, we encourage you to submit a pull request or fork the project. We actively work to prevent contributor burnout and maintain project quality.
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### Reproducibility
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If a bug cannot be reproduced with a `:main` or `:dev` Docker setup, or a `pip install` with Python 3.11, it may be moved to the "Issues" section in Discussions for community assistance.
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Security vulnerabilities must not be reported publicly. Use the [GitHub security page](https://github.com/open-webui/open-webui/security) instead.
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- type: checkboxes
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id: existing-issue
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id: existing-request
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attributes:
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label: Check Existing Issues
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description: Confirm you have searched for similar requests.
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label: Before Submitting
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options:
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- label: I have searched all existing **open AND closed** issues and discussions and found none comparable to my request.
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- label: I searched open and closed issues and discussions for an existing request.
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required: true
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- label: I have checked whether this request is already implemented on the `dev` branch or in the latest source.
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- label: I checked whether this already exists on the `dev` branch or latest source.
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required: true
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- type: checkboxes
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id: feature-scope
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attributes:
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label: Verify Feature Scope
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description: Confirm this request belongs in Issues rather than Discussions.
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options:
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- label: I believe this feature request is appropriately scoped for the Issues section as described above.
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- label: This request is not a security vulnerability.
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required: true
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- type: textarea
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id: problem-description
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attributes:
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label: Problem Description
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description: Is this related to a problem? Describe the pain point clearly.
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placeholder: "e.g., I'm frustrated when..."
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label: Problem
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description: What is missing, frustrating, confusing, or unnecessarily hard today?
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placeholder: "I'm trying to..., but..."
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validations:
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required: true
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- type: textarea
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id: solution-description
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id: desired-behavior
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attributes:
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label: Proposed Solution
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description: Describe what you would like to happen.
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label: Desired Behavior
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description: What would you like to happen instead?
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placeholder: "I would like Open WebUI to..."
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validations:
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required: true
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- type: textarea
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id: why-it-matters
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attributes:
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label: Why This Matters
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description: Who benefits, and what workflow does this unlock or improve?
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validations:
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required: true
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- type: textarea
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id: examples
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attributes:
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label: Examples or References
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description: Add mockups, screenshots, links, prompts, workflows, or examples from other tools.
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validations:
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required: false
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- type: textarea
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id: alternatives-considered
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attributes:
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label: Alternatives Considered
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description: Describe any alternative solutions or workarounds you have considered.
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- type: textarea
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id: additional-context
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attributes:
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label: Additional Context
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description: Add any other context, mockups, or screenshots about the feature request.
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label: Alternatives or Workarounds
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description: What have you tried instead, if anything?
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validations:
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required: false
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Reference in New Issue
Block a user